Personal Effectiveness Programme
Concepts and Outcomes
Session One
Programme Yourself for Success - How to operate outside your comfort zone; develop your social skills; set measurable objectives.
Effective Communication - Develop your 'formal' speaking skills.
Session Two
Self Direction - How to change your own attitude to success by becoming more self-directed.
Relationship Building - Develop better relationships in both your working and non-working life.
Session Three
Building Teams - A simple technique for building positive teams.
Coaching Basics - Principles and practice of successful coaching.
Session Four
Interpersonal Skills - How to speak your mind without creating conflict or antagonising others.
Assertive Coaching - How to overcome hesitancy in coaching other people. Being assertive.
Individual Coaching Review
Session Five
Problem Solving - How to direct your team to successful problem solving and decision making and become more solution focused.
Increase your Instructional Skill - How to pass information on to other people by making your instructions clear. Avoid confusion.
Session Six
Managing Difficult Situations - Develop skill in 'selling' ideas to people, answering tough questions and influencing others.
Dealing Effectively with Complaints - Develop confidence in dealing with complaints and objections for win-win outcomes.
Session Seven
Thinking on your Feet - Develop skill and confidence with practical ways to cope with the pressure of being 'put on the spot' in any situation.
Manage Stress, Worry and Tension - Think constructively. Solve personal and business problems. Manage stress and tension.
Session Eight
Taking Results to a Higher Level - Set new goals and plan your action to move to a higher level of achievement. Prepare for the next step in your coaching programme.
Communication Expertise - Demonstrate your skills by speaking in front of a larger audience in the prepared Speaking Championship.
Final Individual Coaching Review
Individual Coaching Reviews are held at the participant's place of work.
